This page contains the most important information about your hosting account and answers to most of the questions you will ever have.

FTP HOST – www.domainname.com
Your User ID: Use your login
Your Password: Use your password

When you login into your account on the server using FTP, it will bring you directly into your “WEB” STORAGE directory. This is NOT the “WEB” directory that gives access to the Internet. Do not delete any directories that we placed there for you and do not change permissions for ANY directories. Move up as much as you can in the directory structure. You should see the following directories:

/web/ - This is where you will put all of your web pages
/certs/ - Please leave untouched
/logs/ - This stores all your log files – please leave untouched
/users/ - storage space for each users

/web/ - is a directory where you will put your HTML files.
This directory corresponds to URL: http://www.domainname.com

index.html - is a default file that will open automatically when someone opens your web site in a browser.

VERY IMPORTANT: you must have index.html (.php, .shtml, etc) as your home page or your site will not be accessible. Make sure you delete our index.html and rename your home page index.html.

All file names are case-sensitive and you need to use the exact file name spelling when creating your site to avoid broken links and missing images. You may not see the difference on your local computer.

cgi-bin/ - You will not find a CGI-BIN folder on the site because the entire site is run as one entire CGI-BIN. This way you can run your scripts from anywhere on the site.

Note: In order to be able to run CGI scripts your CGI script file must have executable permissions, usually chmod 755. In order to change permissions, you will need to use an FTP client program that supports 'chmod' command such as WS_FTP or CuteFTP.

Always upload your scripts in ASCII mode.

The path to Perl is: /usr/bin/perl
The path to SENDMAIL is: /usr/sbin/sendmail
The system path to your home directory is: /home/sites/www.domainname.com/web/

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